Return Policy

Return Policy for Aengel Motorcycles T-Shirts

At Aengel Motorcycles, we pride ourselves on delivering quality products and exceptional customer service. We understand that there may be times when you need to return a product purchased from us. Our return policy aims to assist you with your return.

Returns and Exchanges

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one. You can return a product for up to 14 days from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Return Process

To initiate a return, please do the following:

  1. Contact our customer service team on the Aengel Discord Channel to notify us of the return (for contact instructions check our Contact Page). A member of our support team will provide you with all return instructions, including the business address for the returns. Please include your proof of purchase.
  2. Once your return is received and inspected, we will follow up with you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  3. If your return is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Return Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you are shipping an item over a certain value, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, open a support ticket on our Discord Channel. For contact instructions, please visit our "Contact Page".

Sale Items

Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded.

Changes to our Return Policy

We reserve the right to change this return policy at any time. Any changes will be posted on this page so please check back regularly. This policy was last updated on 5/30/2023.

 

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